Legal Information
Company Information
MealRoute is a registered food delivery service operating in Australia. Our business is registered under the name MealRoute Pty Ltd, ACN 123 456 789, with our registered office located at 36 Wickham Terrace, Spring Hill QLD 4000, Australia. All orders are placed with this legal entity, and all contracts are entered into with MealRoute Pty Ltd as the service provider.
Directors and Ownership
MealRoute Pty Ltd is owned and managed by its directors, who are responsible for the overall strategy and daily operations of the company. The company is a wholly Australian‑owned entity and complies with all applicable Australian corporation laws and food safety regulations.
Compliance and Licensing
We operate under the applicable licences and permits required for food preparation, handling, and delivery in the states and territories where we provide services. We comply with the Food Standards Australia New Zealand (FSANZ) code and local health department regulations. We also adhere to the Australian Consumer Law (ACL) concerning refunds, warranties, and fair trading. For your assurance, we maintain current food safety certification for all our kitchens and delivery vehicles.
GDPR Compliance Notice
Although we primarily serve Australian customers, we are committed to the principles of the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA). Specifically, we ensure:
- Lawful and transparent processing of personal data.
- Data minimisation and purpose limitation.
- Implementation of appropriate security measures to protect personal data.
- Respect for data subject rights, including access, rectification, erasure, restriction, portability, and objection.
- Appointment of a Data Protection Officer (DPO) to oversee compliance.
If you are located in the EEA and believe we have not adequately addressed your data protection concerns, you have the right to lodge a complaint with your local supervisory authority.
Intellectual Property Rights
All content, trademarks, logos, and other intellectual property on our website and services are owned by or licensed to MealRoute Pty Ltd. Users are not permitted to reproduce, distribute, or create derivative works without our prior written consent.
Terms of Use and Privacy
Your use of our services is governed by our Terms & Conditions and Privacy Policy. Together with this Legal Information page, these documents form the complete agreement between you and MealRoute. We reserve the right to update these documents as required by law or changes in our business operations.
Contact
For any legal inquiries, please contact our legal team at {{ EMAIL }} or by mail at 36 Wickham Terrace, Spring Hill QLD 4000, Australia.